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Awaiting Collection by Consignee
Also seen as: Awaiting Collection
Also described officially as: awaiting pickup by the consignee
Shipment arrived in the destination country and is waiting for the consignee to pick it up in person.
- Act or wait
- Act now
- Who must act
- Recipient
- Official deadline or hold
- no official deadline found
- Last checked
- (Asia/Shanghai)
Official wording
The shipment has arrived in the destination country and is awaiting pickup by the consignee in person.
What to do
Contact local DHL for pickup hours or arrange self pickup through DHL On Demand Delivery where available.
Verbatim wording is from the DHL Discover Malaysia page https://www.dhl.com/discover/en-my/ship-with-dhl/track/tracking-status (page title "DHL Express Tracking Status Explained | DHL Malaysia", dated 27 May 2024 on the page). The matching US path https://www.dhl.com/discover/en-us/ship-with-dhl/track/tracking-status returned 404 on 2026-11-10. A US Discover article on tracking international DHL shipments (dated 2026-10-12) is general and does not contain this glossary. The quote was not moved to a US page that lacks this sentence.
Sources
- DHL Express Tracking Status Explained Accessed 2026-11-10