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DHL exception statuses

DHL Express alert and clearance statuses that often need a shipper or receiver response.

Track a DHL package on the official site. Last checked 2026-11-10.

1. DHL Awaiting Collection by Consignee Act now
2. DHL Delivery Attempt Could Not be Completed Act now
3. DHL Delivery attempted but no response at Consignee address Act now
4. DHL Exception Act now
5. DHL Further Consignee Information Needed Act now
6. DHL On Hold Awaiting for Payment of Shipment Related Fees Act now
7. DHL Returned to Shipper Act now
8. DHL Shipment is On Hold Act now
9. DHL Clearance Event Maybe act
10. DHL Custom status updated Maybe act