DHL
Clearance Event
Also described officially as: delayed in Customs
ProView event type meaning the shipment has been delayed in Customs.
- Act or wait
- Maybe act
- Who must act
- Shipper, Recipient, Customs
- Official deadline or hold
- no official deadline found
- Last checked
- (Asia/Shanghai)
Official wording
Clearance Event: the shipment has been delayed in Customs.
What to do
Check tracking for document or payment requests. Common delay causes (US FAQ): incomplete documents, wrong HS code, undervaluation, regulatory issues, unpaid duties/taxes, labeling, or slow response to information requests.
This quote is from the Bulgaria-hosted MyDHL ProView user guide English PDF, not a US public tracking glossary. The same Event Type definitions were not found on US Express help or US Discover pages on 2026-11-10. The source URL was not retargeted to a US page that lacks this sentence.
Sources
- DHL ProView User Guide PDF Accessed 2026-11-10
- DHL US Customs Questions Accessed 2026-11-10