Parcel Exception Guide

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FedEx

We tried to deliver

Also described officially as: failed delivery attempt; door tag

FedEx could not complete delivery. You may get a door tag and picture proof of the attempt.

Act or wait
Act now
Who must act
Recipient
Official deadline or hold
Packages held at a FedEx location are held for up to 7 days before return to shipper (when held at location).
Last checked
(Asia/Shanghai)

Official wording

FedEx was unable to complete the delivery, resulting in a failed delivery attempt.

Source: FedEx Tracking and Managing Deliveries

What to do

Track with the tracking or door-tag number. You may authorize next-business-day redelivery via the form on the door tag, pick up at the location shown (bring door tag/tracking number and government photo ID), or use FedEx Delivery Manager for redirects/holds when eligible.

Open official FedEx tracking

Sources