Parcel Exception Guide

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UPS

Correct My Address / unsuccessful delivery related to address details

Also described officially as: address correction; missing apartment number

Common search wording (not official text): incorrect address

UPS surfaces a Correct My Address option when small address fixes (ZIP, apartment number, missing details) may unblock delivery. If that option is missing, the shipper must help.

Act or wait
Act now
Who must act
Recipient, Shipper
Official deadline or hold
no official deadline found
Last checked
(Asia/Shanghai)

Official wording

Unsuccessful delivery attempt? You can use the “Correct My Address” option to make small adjustments or add necessary details to your address.

Source: UPS Change or Reschedule a Delivery

What to do

Track the package. If Correct My Address appears in the yellow bar, edit the ZIP, apartment, or other missing details. If unavailable, contact the sender. UPS distinguishes address correction (small fixes) from a full address change/redirect, which has eligibility and possible fees.

Open official UPS tracking

Sources