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UPS Delivery Notice (missed delivery / InfoNotice)
Also seen as: InfoNotice; door tag; UPS info notice; delivery notice
Also described officially as: Sorry, we missed you
A driver left a delivery notice because the first attempt to deliver or pick up was unsuccessful. UPS may make up to three delivery attempts, then return the package to the sender.
- Act or wait
- Act now
- Who must act
- Recipient
- Official deadline or hold
- UPS may make up to three delivery attempts at its discretion; after the final attempt, undeliverable packages are returned to the sender. If redirected to a UPS Access Point, hold is 7 calendar days.
- Last checked
- (Asia/Shanghai)
Official wording
Sorry, we missed you. Your driver left a delivery notice because their first attempt at delivering or picking up your package was unsuccessful.
Source: UPS Delivery Notice
What to do
Track with the Delivery Notice number or original tracking number. Review checked boxes on the notice. You may sign the notice to authorize leave-on-next-attempt if no adult 21+ signature is required, use Change My Delivery, or redirect to an Access Point. Pickup requests at a UPS Customer Center must be received by 7 p.m.
Sources
- UPS Delivery Notice Accessed 2026-11-10
- UPS Change or Reschedule a Delivery Accessed 2026-11-10