Parcel Exception Guide

Home / UPS / Service disruption / severe weather delay

UPS

Service disruption / severe weather delay

Also described officially as: weather delay; natural disaster delay

UPS publishes service alerts when severe weather, natural disasters, or other conditions beyond its control delay or disrupt service. Affected shipments may lose Service Guarantee coverage.

Act or wait
Wait
Who must act
Carrier
Official deadline or hold
no official deadline found
Last checked
(Asia/Shanghai)

Official wording

Severe weather, natural disasters, and other conditions beyond our control can occasionally delay or disrupt our UPS services. If there is an active service disruption, it will appear below.

Source: UPS Service Alerts

What to do

Check UPS Service Alerts for active disruptions covering origin or destination. Track the package on ups.com for the latest status. An Exception status may also appear with a reason in Shipment Progress. No action is usually required unless tracking asks for address or pickup changes.

Open official UPS tracking

Sources